Privacy Policy

1. Introduction

Interview Coach UK ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Interview Coach UK mobile application and website (interviewcoachuk.com).

2. Information We Collect

We may collect the following types of information:

• Account information: email address, name, and authentication data when you create an account.
• Usage data: information about how you use the app, including questions practised, sessions completed, and features accessed.
• Device information: device type, operating system, and push notification tokens for sending reminders.
• Payment information: subscription purchases are processed by Apple App Store or Google Play. We do not store your payment card details.

3. How We Use Your Information

We use your information to:

• Provide and improve the Interview Coach UK app and services.
• Send smart practice reminders (if you have enabled notifications).
• Process subscription purchases and manage your account.
• Respond to support requests.
• Analyse usage patterns to improve the app experience.

4. Data Storage and Security

Your data is stored securely using Google Firebase, which complies with industry-standard security practices. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

5. Third-Party Services

We use the following third-party services:

• Firebase (Google): authentication, database, and push notifications.
• RevenueCat: subscription management.
• OpenAI: AI-powered feedback and coaching features.
• Apple App Store / Google Play: app distribution and payment processing.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us or using the "Delete Account" feature within the app.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Data portability.

8. Children's Privacy

Interview Coach UK is not directed at children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@interviewcoachuk.com